Terms of Business and Therapeutic Contract

Your therapist: Alfred Astor

Mobile:   07405602726         e-mail: alfred@alfredastor.com

Number of Sessions

I aim to help and support clients in overcoming any issues, and in meeting their needs, in as few consultations as possible.  I do not set a number of consultations, or a course of treatment, but rather endeavour to help clients feel better when they leave the first consultation, to have homework tasks or activities to complete, and to continue to progress towards their goals between each session. If a client is not progressing we will endeavour to find an alternative and more suitable therapist and/or therapeutic approach.

Outcome Measures

Your therapist uses various measures in order to gauge your response to treatment. If you are happy to do so, you will be asked to fill out some brief questionnaires before and after therapy sessions. These questionnaires help the therapist understand your needs, your past and present strengths and how best to help. 

Your personal details and the information from the questionnaires will be treated as strictly confidential and in accordance with the terms of the Data Protection Act.  With your permission, the anonymised data from the questionnaires will be transferred to a secure database to be used for service evaluation and research. 

Confidentiality – General Data Protection Regulations

Your personal information will be kept in accordance with the relevant Data Protection legislation in the UK on the basis that you have given your consent to information about you being held by the therapist, which means that they will:

• use your contact details only to get in touch with you about matters relating to your therapy, such as appointments, and to provide helpful information, where appropriate, unless you have given your explicit consent for the therapist to contact you for other purposes.

• retain notes of your treatment for a period of seven years, in accordance with regulatory, professional and insurance requirements, and will take steps to ensure the security of the record.

• not share your personal information with other individuals or organisations, except where they have reason to believe you or others to be at risk, or where there is a legal duty to disclose it, or as otherwise specified, if applicable.

• provide you with free access to the information they hold about you, should you wish.

• you agree that all clinical information shared with the therapist will remain confidential within the service except where the therapist believes there may be a risk of harm to you or to others, or where there is a legal duty of disclosure.

• you agree that your therapist has case supervision with their supervisor where a broad outline of your case may be discussed as a part of the supervisory process, and that no identifying details will be revealed.

Online Therapy

If your therapy is being delivered via a teleconferencing platform every effort is made to use those platforms that offer good quality security. However, no platform is 100% and you need to be aware of this if choosing to go ahead with online therapy. 

Confidentiality Agreement – Covid-19

You agree that if your therapist develops symptoms of Covid-19, or is aware that they have had contact with someone who has been/may have been infected, they will inform you at the earliest opportunity, so that you may take steps to protect yourself and others.

You agree that in the above circumstance, your therapist will be obliged to pass your contact details to the appropriate health authority so that the official ‘test and trace’ procedure can be carried out.

With regard to the above, you also agree that only your contact details will be passed to the relevant authority, and that the nature of your relationship with the therapist and the content of your therapy session(s) will remain strictly confidential, in accordance with the conditions set out on the general HGI Confidentiality Agreement.

In addition, you agree to inform the therapist at the earliest opportunity if you become aware that you have become infected with Covid-19, or have had contact with someone who has been/may have been infected.

Link to the privacy policy here.

Protection of Client and Therapist

It is recognised that some clients may be particularly vulnerable, especially young people. We reserve the right to make an audio recording of the consultations, if deemed appropriate, for the protection of both client and therapist.

Jurisdiction 

It is recognised that the therapist and/or client may be away from their regular place of business for one or more consultations. For the purposes of this agreement and terms and conditions the consultation is deemed to have taken place in the jurisdiction of the United Kingdom. Any dispute between the parties shall be resolved through mediation in the first instance. If the matter cannot be resolved through mediation the matter will be referred to the Royal Courts of Justice in the United Kingdom.

Comments

If you have any feedback about your experience of receiving human givens therapy, or suggestions for improvements, please visit the HGI’s online feedback page. Alternatively, you can write to the HGI (see below for address). Feedback helps us to improve our training of therapists, their continuing professional development and the governance of the Human Givens Institute.

Concerns

If you have any concerns about your experience of receiving human givens therapy please contact the Human Givens Institute:

Address: 

The HGI Membership Secretary, Human Givens Institute, Church Farm, Church Farm Lane, Chalvington, East Sussex, BN27 3TD, UK

Telephone: 01323 811662

E-mail: complaints@humangivens.com

Website: https://www.hgi.org.uk

HGI Complaints Procedure: https://www.hgi.org.uk/therapist-register/raising-concerns

The Human Givens Institute’s Code of Ethics and Conduct can be viewed at: 

https://www.hgi.org.uk/about-hgi/ethics-and-conduct

If you would like a paper copy of the Policy, please contact the Human Givens Institute.